Effective Date: September 11, 2023

1. Introduction

Welcome to MNB 3D! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your Information when you use our 3D visualization services, including 3D Exterior House, 3D Interior Rendering, 3D Flythrough Animation, 3D Product Modeling, 3D Floor Plan, and Virtual Tour services.

2. Information We Collect

When you interact with MNB 3D, we may collect the following types of Information:

  1. Personal Information: Contact Information (e.g., name, email address, phone number), Billing Information (e.g., billing address, payment details), Account Credentials (e.g., username, password)
  2. Project-related Information: 3D Models and Renderings, Floor Plans, Product Models, Virtual Tours, Feedback and Comments
  3. Usage Information: Device Information (e.g., IP address, browser type, operating system), Log Information (e.g., access times, pages viewed, referral URLs)
  4. Cookies and Tracking Technologies: We use cookies and similar technologies to collect Information about your interactions with our website and services. For more information, please review our Cookie Policy.

3. How We Use Your Information

We may use the collected Information for various purposes, including but not limited to:

  1. Providing Services: Creating 3D visualizations as requested. Sending project updates and notifications. Processing payments and invoicing.
  2. Improving Services: Enhancing the quality and features of our 3D visualization services. Analyzing usage patterns to optimize user experience.
  3. Communication: Responding to your inquiries and providing customer support. Sending service-related announcements and marketing communications (you can opt-out anytime).
  4. Legal Compliance: Complying with legal obligations and resolving disputes.

4. How We Share Your Information

We may share your Information under the following circumstances:

  1. Service Providers: We may engage third-party service providers to assist with various aspects of our operations, such as payment processing, hosting, and analytics. These providers are bound by contractual obligations to protect your Information.
  2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your Information may be transferred to the new owner, subject to their privacy policy.
  3. Legal Obligations: We may disclose your Information to comply with legal requirements, enforce our policies, or respond to legal requests.

5. Your Choices and Rights

You have certain rights regarding your Personal Information:

  1. Access and Correction: You can access and edit your personal information through your MNB 3D account settings.
  2. Marketing Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  3. Data Deletion: You can request the deletion of your account and associated data by contacting us.

6. Data Security

We take data security seriously and implement appropriate measures to protect your Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

7. International Data Transfers

Your Information may be processed and stored in different countries where MNB 3D operates. By using our services, you consent to the transfer of Information to countries outside of your residence.

8. Children's Privacy

MNB 3D does not knowingly collect personal Information from children under 13. If you believe that we have inadvertently collected Information from a child, please get in touch with us to request its deletion.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other communication channels.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at [info@mnb3d.com].

Thank you for choosing MNB 3D for your 3D visualization needs. We are committed to providing you with top-notch services while protecting your privacy.